Privacy Policy

Protecting the privacy and individual rights of our customers when visiting our website plays a crucial role in facilitating the safe use of our offers. When you visit our online store, personal data is collected, processed and used. With this information on data protection, we would like to emphasize our commitment to managing your data in a safe and reliable manner and to clarify how we use the personal data of our customers. The processing of personal data is carried out in accordance with the provisions of the General Data Protection Regulation (GDPR 2016/679), any specific national and European legislation for certain sectors, the currently applicable Greek legislation on the protection of personal data, as well as on the protection of personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority.

Responsible legal entity

The responsible legal entity under the legislation on the protection of personal data is the Company with the name "MAREORA IKE" with GEMI number 145199901000, VAT number 800931240 and registered office in Vyronas, Attica, G. Papandreou no. 125, ΤΚ 16231. For any questions or requests please send an email to [email protected].

What is personal data

Personal data is information that can be attributed to your person. This includes, for example, information such as name, address, e-mail address and telephone number. In addition, during each visit to our website, further data is automatically collected for technical reasons, such as the IP address, which the internet access provider assigns to your computer for connection to the internet, or information about the website from which you visited our site, or in relation to the internet browser used by you (technical information). This data is stored for 7 days. This technical information may, in individual cases, constitute personal data. As a general rule, we use technical data, however, only to the extent that this is necessary for technical reasons, for the operation and protection of our website against attacks and abuse, as well as in pseudonymous or anonymous form for statistical purposes.

How we use your personal data

We collect, process and use your personal data, in particular when you visit mareora.gr, when registering on mareora.gr or logging into an existing customer account, or when you order products on mareora.gr. We use your data only in accordance with the applicable legal provisions and this privacy policy, as well as with your consent, as the case may be. In many cases, data is also used only in pseudonymous or anonymous form.

Visiting the Site

Log Files

During your visit to the mareora.gr pages, the following data will, as a rule, be stored for technical reasons in so-called log files:

the IP address (Internet Protocol address) of the accessing computer

the website from which you visit us (referrer)

our websites that you visit

the date of the visit

browser type

operating system

The data will be stored for a maximum of 3 months as a technical precaution to protect data processing systems against unauthorized access.

Pseudonymous use of profiles

Within the legal framework, we may, for the purposes of advertising, market research and to adapt our services to meet the needs of our customers, create and evaluate the use of pseudonymous profiles, however, only to the extent that you have not exercised your legal right to object at any time to the use of your data (please see information on the right to object in the section below, as well as in the following sections).

Use of cookies

We use so-called cookies on our websites. Cookies are text files that allow us to make your visit to our website as comfortable as possible. This includes, for example, default settings for the presentation of our website or shopping cart functions, as well as the possibility of single registration, so that you only have to register on our website once, even if you want to use the product offers of our partners. Cookies contain a clear combination of letters/numbers that the program identifies browser used by you. These cookies are stored on your computer temporarily and are only transmitted to our server when you visit our website. We mainly use session cookies, which are not stored on your hard drive and are deleted when the browser is closed or after longer periods of inactivity. A permanent cookie will be stored for your shopping cart, which will expire within 30 days of your last visit to mareora.gr.

You can view and delete the cookies stored on your computer, and control how cookies are generally handled through your internet browser settings. You can get more information below COOKIE SETTINGS AND POLICY.

Registration, login and ordering

When you register and are logged in or when you place an order or when you are logged in and attempt to place an order but do not complete it, we collect, process and use the personal data and information you provide to us within the framework of the applicable data protection legislation. We may use the details of the products and services during your order attempt in order to contact you at the details you provided us during your registration, in which case you provide us with your consent. The information we request from you in order to make the services you require possible is marked as mandatory fields on the forms. Other information is optional. For the conclusion and execution of contracts, we request, as appropriate, contact information such as name, delivery and billing address, as well as information regarding the payment method you have chosen. In addition, we use your data to maintain our customer database, so that only relevant data is stored there. In order to avoid typing errors and to ensure that the items you have ordered have actually been received by you, we check whether the address you have entered is written in a complete and accurate manner.

Transmission of information about our product range and special promotions and other updates

We use your data to transmit information about what you have ordered or attempted to order from the product range and for other promotions from mareora.gr to the email address provided by you. You can deactivate this email function at any time.

In addition, we may send you information about our own goods and services to the email address provided by you during a purchase, even without your prior consent in this regard. You can object to receiving these e-mails at any time, without any charge, except for the costs of transmitting the e-mail in accordance with the usual charges of the providers.

We want you to enjoy reading our e-mails. Therefore, we try to include only information that is likely to be of interest to you. Therefore, we measure and store in your usage profile message opening and click rates, i.e. if and when you open our e-mails, what the content of the e-mails is when you click, as well as if and why our e-mails may not have been delivered. We may also use this data for statistical purposes.

We may also use your details to send you information about promotions and special offers of aesthet.com by post. You can object to this form of correspondence at any time.

Miscellaneous

We store and use your data when you contact us by e-mail or via our contact form, or when you want to send us information in some other way and therefore transmit your data to us for this purpose.

In addition, we store and use personal data and technical information to the extent that this is necessary to prevent or prosecute abuse or other illegal behavior on our website, e.g. to maintain data security in the event of attacks on our IT systems. Finally, we store and use your data to the extent that we are legally obliged to do so, such as in view of an official directive or a judicial or other decision of the Authorities, as well as to safeguard our rights and claims, as well as for legal defense.

To whom do we transmit your personal data data

When transmitting your personal data, we constantly ensure the highest possible level of security. Therefore, your data will only be transmitted to service providers and cooperating companies, which have been carefully selected and contractually bound in advance. In addition, your data is only transmitted to entities located within the European Economic Area and are therefore subject to strict EU legislation on the protection of personal data, or to those who have committed to compliance with corresponding security standards.

Transmission to service providers

With regard to the operations of mareora.gr and the execution of contracts, various service providers operate for us, e.g. for central IT services or the hosting of mareora.gr, for the payment and delivery of products, or for the installation of hardware, to whom we transmit the necessary data (e.g. name, address) to fulfill their tasks.

Some of these companies work with us as external data processors, and therefore use the data provided only in accordance with our instructions. Therefore, we have concluded agreements with these companies regarding the implementation of security measures and the monitoring of these measures on a regular basis.

In contrast to external data processing, we transfer data to third parties in connection with the execution of contracts in the following cases:

For the delivery of goods to transport companies and postal service companies, as specified when placing the order.

For the payment of goods to the payment service providers specified by you when placing the order. In the case of payment by credit card, this is carried out via the Eurobank platform. In case of payment via electronic bank deposit, this is carried out and processed by the Banking Institution of your choice, namely: Alpha Bank SA, Eurobank SA, Piraeus Bank SA, National Bank of Greece SA.

Transfer to third parties

Finally, we transmit your data within the framework of the application of existing data protection laws to third parties or to official authorities, if we are legally obliged to do so due to an official directive or court order, or we have the right to do so, for example, because this is necessary for the prosecution of criminal offenses, or for the protection and enforcement of our rights and claims.

Data security

The security of your personal data is a high priority for us. We therefore protect your data stored with us through technical and organizational measures to effectively prevent loss or misuse by third parties. In particular, our employees who process personal data are committed to maintaining confidentiality. To protect your personal data, the data is transmitted in encrypted form. We use, for example, TLS = Transport Layer Security to protect communication via your Internet browser. This is recognizable by the padlock displayed by your browser in the event of a TLS connection. In order to ensure the long-term protection of your data, the technical security measures are regularly monitored and, if necessary, adapted to the respective prevailing technology standards.

Your rights

You have a legal right to be informed about your personal data stored with us, as well as to request its correction or deletion. The fastest, simplest and most convenient way to exercise these rights is to log in to your customer account and directly process your data stored there, or delete your customer account completely. Data that we have to store due to legal, institutional or contractual obligations to maintain commercial documents will be locked instead of deleted, in order to prevent their use for other purposes.

Consent, right to object

To the extent that we use data for a purpose that, according to legal provisions, requires your consent, we will always ask for your express permission and link the permission you grant in accordance with the data protection provisions. The permission granted once can be revoked at any time with effect for the future and/or you can object to future uses of your data for advertising, market research and opinion purposes. We ask for your understanding that the implementation of your objection/withdrawal of consent may require some time for technical reasons and that you may continue to receive notifications from us in the meantime.

For those For the purpose of withdrawing your consent or objecting, a simple notification of this is sufficient. For this purpose, you can use our contact details (paragraph 1) without any charge, except for the costs of your connection provider: To the extent that you receive information from us by email, you can do so even more easily by clicking on the link included in the email.

Social Networking Button

Please inform yourself about the individual settings options of your browser in relation to how you can manage cookies and web beacons. You can obtain this information from the manufacturer of your browser. In addition, third-party providers offer so-called browser extensions and plugins with which you can configure the way your browser manages cookies and personal information.

Link to websites of other companies

 The Site may contain links to the websites of other companies. We are not responsible for the data protection measures of external websites that you may access via these links. Please inform yourself about the data protection of these external websites.

 Changes to this data protection information

We want to always present our customers with attractive product offers and therefore constantly adapt our product range to the wishes of our customers. It may therefore be necessary to update and amend this data protection information again. We therefore recommend that you check this page regularly for any changes.

To the extent that these changes may affect the consent you have given, we will inform you separately.

COOKIES SETTINGS AND POLICY

General about Cookies

We consider it important that you know what cookies are used on our website and for what reasons they are used. Our goal is to properly inform and protect you, as well as to provide you with the best experience from your visit to our website.

Thus, we use cookies for its best possible operation, your correct browsing, connection and movement on the pages as well as for the provision of advertising content based on your interests and needs. Cookies are also used to analyze how visitors use our website, how they browse or if they encounter a problem so that we can fix it. All information collected by these cookies is anonymous and is only used to improve the structure and content of the website.

Cookies are small pieces of information (files), in the form of plain text, that are stored on your computer (or other devices with internet access, such as a smartphone or tablet) when you visit various pages on the internet. Cookies do not cause any harm to your computer, nor to the files stored on it. Without them, your personal preferences would not be saved and every time you visited a website, it would be as if you were visiting for the first time. Cookies are completely secure and do not store email addresses or phone numbers.